Terms

Last updated: February 6, 2021

This document sets out the Terms you need to be aware of concerning your access to and use of the www.nuanua.com website (the ‘Site’) as well as other media form, media channel, mobile website or mobile application related, linked, or otherwise connected to it. Please take a moment to read them, as they set out your important rights and obligations.

When you visit this Site, use our services or purchase our products (‘Products and Services’) you agree that you are over the age of 18 and willing to be bound by these Terms. If you don’t accept this agreement, you should not continue to visit this website or purchase from us.

All Products and Services advertised on this website are offered in compliance with Irish Consumer Law.

General Disclaimer:

On this Site, you will find online courses, podcasts, e-books, recipes, guides, interviews, training and more. This information is provided for the education and support for new mothers and their partners. We take lots of care to provide valuable information but we cannot be responsible for the use that you make of that information.

Please be aware that the generalised information we provide is not a substitute for specialist advice tailored to your individual circumstances. There is no professional relationship formed between us unless you explicitly choose to work with us by purchasing our services or products.

Any testimonials and promised results we may display on this Site are based on our experience. They are not guarantees that anyone else will achieve the same or similar results.

We may modify this information provided on this Site at any time, including altering or deleting it without notice.

We are not responsible for viruses or any other damage which might occur as a result of downloading material from www.nuanua.com

We are not responsible for the content held on any external sites that may be linked to www.nuanua.com

Intellectual Property Rights:

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by NuaNua Limited or licensed to us, and are protected by copyright and trademark laws of Ireland.

The Content and the Marks are provided on the Site for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

User Subscription:

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

You agree to keep your passwords confidential and not share with any third parties. 

You will be responsible for all use of your account and password.

We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

We reserve the right to terminate your subscription and deny access and use of our Site and our Products and Services if you are in breach of any of the these terms.

In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress if you are in breach of any of the these terms.

Payment:

Payment for NuaNua Products and Services is taken using Kajabi as the payment gateway and Stripe and PayPal as the secure merchant account.

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our Site, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details.

Gift Vouchers:

Gift vouchers are non-transferable, non-refundable and cannot be exchanged for cash. No change or certificate for unused differences can be issued. Vouchers cannot be combined with other vouchers and are not valid with other products or offers. We are not responsible if a gift voucher is lost, stolen or used without permission. At the time of redeeming a product, if the value of the product exceeds the amount stated in the voucher, the difference should be paid by the bearer.

Delivery:

After ordering online, you will be immediately redirected to a welcome page where you will receive an email confirmation containing your log in details. We will normally confirm receipt of your order within a few minutes of ordering.

Refund Policy:

If you feel our Products and Services were not what you expected, you can apply for a full refund any time within the first fourteen (14) days after purchase. Refunds must be requested in an email to [email protected] to be eligible. Please put REFUND in the subject line.

Engagement:

Blog comments and social media comments are permitted but please do not promote or attempt to sell your products or those of another individual or company. If a comment is determined to be spam, unacceptable because it is rude or offensive or for any other reason deemed necessary, it will be deleted.

We are committed to providing all program participants with a positive experience. You agree that NuaNua may, at its sole discretion, terminate this agreement, and limit, suspend, or terminate your participation in the course without refund if you become disruptive or difficult to work with, if you fail to follow the course guidelines, respectful communication guidelines or if you impair the participation of instructors or participants.

Your Data:

Please refer to our privacy policy here : https://nuanua.com/privacy-policy/

Modifications:

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site.

We also reserve the right to modify or discontinue all or part of our Products and Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the website or the products.

We cannot guarantee the website and our products will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site or the Products and Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Products and Services during any downtime or discontinuance of the Site or the Products and Services.

Nothing in these Terms will be construed to obligate us to maintain and support the Site or the Products and Services or to supply any corrections, updates, or releases in connection therewith.

Jurisdiction & Dispute Resolution:

NuaNua is located in Ireland. This agreement is subject to the governing law of Ireland.

If you have any issue or complaint arising out of your use of this website or these terms and conditions, you and NuaNua agree to make a genuine effort to resolve the dispute through negotiation and discussion.

If we are unable to resolve a dispute by negotiation and discussion within fourteen (14) days, the parties must proceed to mediation with the assistance of an accredited mediator who is independent of the parties.

The mediator is to be appointed by agreement of the parties or, failing agreement within fourteen (14) days of the first notification of the dispute, by a person appointed in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed, and of which adoption of this clause constitutes acceptance. The seat of arbitration shall be Dublin, Ireland. The language of the proceedings shall be English. Applicable rules of substantive law shall be the law of Ireland.We agree to share the costs of mediation equally between us.

It is a condition precedent to the right of either party to commence litigation other than for interlocutory relief that it has first offered to submit the dispute to mediation. Litigation is to be considered a last resort and may not be commenced until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted.